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What Is Concierge Service Meaning, Types, Benefits? 

Home » Blogs » What Is Concierge Service Meaning, Types, Benefits? 

Today, the technological revolution has made people too busy with their regular works. So, it becomes hard for people to find enough time for operating their errands. As a result, they are looking for some help from someone else to their errands and work on their schedules. This is the point where the concierge service gets into the picture. They can plan on behalf of the people and work for their convenience to fulfill all the needs with fair, honesty, legal, and ethical manners.

What Is Concierge Service?

Some people believe that ‘concierge’ is derived from the Latin word ‘conservus’, which translates to ‘fellow slave’. Some people believed it has derived from French ‘comte des cierges’ with the meaning ‘the keeper of the candles’ as it was the important duty of concierges in the middle ages. However, this important duty has changed as time advances. When the new platform is established, almost every task for the top-level managers, superstars, VIP customers of banks and hotels, or anyone has enough money to outsource their work to them.

So, how to explain the concierge exactly?  A concierge is an individual or a company that is specialized in some personal assistance or any other service such as lifestyle management, household management, transportation, travel, and vacation planning, etc. These services are working to offer some higher-end services for the clients at a reasonable cost. This idea was the result of saving the time of the client by some performance with their routine or some specialized task.

Who is highly in need of concierge services?

Concierge services are not scheduled for any special group of people. It helps all the busy professionals to squeeze more out of the day or to help a business to enjoy some long-lasting relationship with staff and customers. The industry has several networks and contacts to make these things happen.

So, if you want a VIP hospitality experience, you can rest easy with some expert guidance.  These services are growing with popularity these days as more people and businesses come to see the value in working with some experienced agencies to make some things happen in the industry without any hassles.

However, some people in several industries are more in need of such services and those industries are,

  • Making travel recommendations
  • Booking hotels, trains, and cruises of a lifetime
  • Curating travel itineraries and making reservations at some exclusive venues
  • Offering bespoken personal or professional VIP hospitality experience

Several businesses often need the support of such industries for everything from searching for conference venues to organizing catering for the corporate guest or any other needs.

Benefits of using concierge services

1. Time-saving factor

The time you spend to plan for the trip and arrange with the required thing might be reduced. The right concierge company can do enough research and plan a successful trip for you.

2. Get to know about some new places

When you are moving to someplace for the first time, you might not have enough knowledge of these places. However, professionals in the field will have sound knowledge of the different places and you can enjoy roaming around the places.

3. Special benefits and privileges

When you are choosing an ideal concierge individual or company, you can have chances to enjoy some special privileges and trips.  Usually, it will have some signed agreement with a third party company as it will help in ensuring all the special benefits in the service.
Different types of concierge services

4. Lifestyle concierge

It is a personalized service that covers taking care of the family, professional, and personal lifestyle. This service covers all the areas that are necessary for covering the entire lifestyle. Here, the clients will be able to outsource the personal chores to an agency and required assistance in the lifestyle area.

It includes below solutions for you: 

  • Personalize assistance
  • Errand-running
  • Personalize shopping
  • Dining
  • Transportation arrangements
  • Event planning
  • Life administrator

5. Business concierge

It is the most costly service on the list of concierge services. This is because it requires high-corporate knowledge for handling error-free business chores. Unless they are professionals and expertise to handle the business prospects, it is not possible to have a win-win solution.
It includes below solutions for you:

  • Recruitment
  • Business transportation
  • Billing and expense management
  • Arrange, schedule, and reschedule meetings
  • Handle clients meeting
  • Track financial reports
  • Industry research
  • Recommend new business ideas

6. Hotel concierge

In this type, the retainer from the hotel or restaurant assists or guides by offering some solutions for the guests. It is more important to have such types of services when you need to face some problems with the guest in the hotel or resort. The overall goal would be to offer some personal assistance.

It includes below solutions for you:

  • Drive you to the hotel
  • Translate local language
  • Solve clammy problems
  • Recommend place to visit
  • Booking tickets for a local place to visit
  • Restaurant booking
  • Healthcare
  • Assure your journey get safe and joyful

7. Travel concierge

This is one type of concierge that is increasing in popularity now. With such, the clients can’t get enough advice from the experts and necessary details to travel to the destination. It might be any business or personal travel to any place, professional guidance can help appropriately.

It includes below solutions for you:

  • Transportation arrangements
  • Recommend place to visit
  • Help you enjoy
  • Fix sticky problems
  • Health and fitness care
  • Keep you safe

8. Chauffeur concierge

This is another important and expensive type of service. Here, the individual or the agency to the apartment building, hotel, multi-tenant building, event that receive more guests or celebrities, etc. might require these services. The service might be more professional and reduce chunks of your work.

It includes below solutions for you:

  • Chauffeur-drive
  • Reservation of meal
  • Health and fitness safety
  • Club reservation
  • Evening amusements
  • VIP nightlife

Apart from these types, you can also look for some other types like learning concierge, wedding, medical concierge as well. So, analyze it based on your needs and make use of the best one.

What can you expect in the future of concierge services?

Mobile devices and internet facilities have changed the way concierges work drastically. Today, it is possible for the person living in country A to ask his assistant who is living in country B to plan for the travel to country C.

All these can be carried out in a short time just with the help of exchanging some text messages. One the industry was not untapped and under-marketed, but now it is rising with incorporating some technological trends like Artificial Intelligence. Thus, the industry also opens the gate for more medium-level income clients.

The Bottom Line – What Is Concierge Service?

Thus, might have got some clear ideas and insights on the concierge services.

However, need to analyze more on these services and choose the most appropriate one that will help you with your business or any personal needs.
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Kush P

Kush Patel is the Chief Technical Officer and Managing Director of Echo Innovate IT – a software development company. He is responsible for the overall operations of the company and has played a major role in making Echo innovate IT the top-notch IT services provider and transforming it into a globally trusted web and app development company.
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