Uber Business Model and How Does Uber Make Money?

Business On-Demand App

Uber Business Model and How Does Uber Make Money?

Uber is a classic two-sided market, but the real mechanics and drivers of its business are poorly understood. Let’s talk in detail about Uber Business Model and how does Uber makes money, where it spends it, and what profitability looks like.

In an industry where keeping your customer costs low is the key to increasing your growth and also Uber has been comfortable spending large amounts of money to get drivers and provide incentives to users. While most on-demand app development companies undervalue the importance of retention, Uber has allowed the churn rate to reach almost 13% every month.

How does Uber Works?

Uber Business Model and How Does Uber Make Money?

The on-demand transport technology is their main service, and the application that connects drivers and rider is what makes it possible. However, there is a definite pace with which the uber app functions. This is how it works, step by step:

STEP 1: A rider opens the app

The rider enters his destination in the “Where to?” Box at the top of the screen; select each travel option to see the waiting time, the size of the cars, and the price; then confirm your pickup location and tap the request.

STEP 2: The rider is matched with a driver

A nearby driver sees and chooses to accept the ride request of the rider. The driver is automatically notified when the driver’s vehicle is one minute away.

STEP 3: The driver picks up the rider

The driver and the rider validate each other’s names and the destination. Then the driver begins the ride.

STEP 4: The driver takes the rider to the destination

The application gives the driver the option to access the instructions step by step so that the driver can concentrate on getting there and the driver can concentrate on enjoying a comfortable trip.

STEP 5: The driver and rider leave ratings and reviews

The application gives the driver the option to access the instructions step by step so that the driver can concentrate on getting there and the driver can concentrate on enjoying a comfortable trip.

Uber Target Audience

Uber is a platform application for all ages and social communities. Office and the college-goers find it helpful to book a trip with Uber if other forms of public transport are not available. Additionally, there are many features of Ubers that are attracting this audience.

Uber Business Model and How Does Uber Make Money?

When it comes to private means of transport, Uber is still an enterprising alternative in situations where the vehicle has suffered a breakdown.

“In some cases, Uber offers an affordable alternative to private cars. Tourists in the run from one place to another, or from airports and stations to their destinations and vice versa have Uber in high esteem.”

Whether you are attending an important event, attending a meeting when you are running out of time, escaping on a rainy day or when shopping, Uber is a comprehensive solution for every need.

Uber Business Model

Uber Business Model and How Does Uber Make Money?

How much does it cost to develop an Uber app? This question is important in the Uber business development model to estimate the revenue of the Uber app.

What really works for the Uber taxi company is an effective business model which consists of things:

1.) Find lots of drivers with their own cars who want to earn money.

2.) Arrange them centrally, through incentives, to suggest a highly scaled and distributed transport infrastructure.

3.) Allow riders who want to book these drivers for the trip via a mobile app.

4.) Generate a review system to confirm great service.

5.) Take a 20-30% cut of all bookings. Thus, generating its revenue.

6.) Control the data collected to reduce wait times and maximize time spent on fares.

7.) Drive ever-increasing efficiency.

What Factors Support Uber’s Model?

1.) An employee pays the advantage of having the best software.

2.) A single mobile application that groups consumers (drivers and riders) together. Seriously, who will regularly compare travel in two applications?

3.) A fare benefit because systems have limited the supply of taxis.

4.) To be clear, in non-regulated taxi markets, this rent does not come mainly from consumers, but from drivers.

5.) In regulated markets, Uber will also earn the rent that regulated taxis are currently taking. When the other mobile apps are beaten, Uber will probably raise rates to match the price charged by regulated taxis.

6.) Those regulations, which are leading to people being overcharged now, will become the maximum Uber price. In that case, Uber will also get rent from customers.

7.) A scale effect where the more taxis are on your platform, the better your service will be.

How does Uber Makes Money?

How Uber makes Money: Revenue generating Methods

Uber makes money in a lot of ways, the following are the simple techniques Uber use to make money:

1. Listing fees (Mainly for the driver to work with them).

2. Get the Uber Driver cars on loan

3. Uber Eats (food delivery through Uber driver)

4. Uber Trucking

5.) Journey cancellation Fees

6.) Tour Commissions

7.) Keeping money received by the customer in bank deposits for a period of 7- 10 days

Uber has provided a multitude of taxi models for its taxi services. In addition, its pricing algorithm is used in the variation of taxi fares, that is, when demand increases, prices per mile, increase automatically, and has led to a large increase in your income.

Uber Business Model and How Does Uber Make Money?

Four Factors That Impact Income of Uber:

Surge Pricing

Almost all shared-ride services have adopted increased prices. However, it is an excellent case for consumers to remember that yellow taxis still work on rainy Saturday nights. Drivers who make an effort to work during peak hours will earn more than their colleagues, possibly many times.


The drivers of the city earn much more than their rural and suburban companions. Also, the city recently passed a law that establishes a minimum wage for ride-sharing workers. But it’s also about the density of customers and what economists call “underutilization.” Basically a technical way of saying time spent with the empty car.

Hours Worked

Calculating the monthly or annual earnings for a driver worker is almost impossible given the independent flexibility of this job. Furthermore, drivers can work hours that differ from day to day, person to person, and week to week.


The other main factor for rideshare income is expenses.

Calculating a driver’s actual income means accounting for costs such as:

Drivers also have personal expenditures that employees don’t, such as:

Other Uber Apps Growing Continuously

Uber Eats

Uber Eats is an on-demand food delivery app launched in 2014.

User signs up for an account opens the app, and a list of local restaurants that have partnered with Uber Eats appears. From there, users can see the menus, select what they want and place an order for any item that catches their attention. The designated delivery man then collects the food from the restaurant and delivers it to him.

Uber Freight

This platform has simplified the task of owner operator truck driver and shipping carriers

Uber has created a Freight platform. It has revolutionized the way the trucking industry does business. It allows drivers and carriers to deal with shippers with the help of a convenient mobile app. Uber Freight has transparent pricing and easy-to-use tracking and logistics tools. Also, it is really ahead of the curve when it comes to cargo brokerage.

Uber for Business

This is mainly used to avoid inefficient, time-consuming expenses while traveling.

If any organization has an Uber for Business account, it can be used for it is an Uber driver app to make trips and have them invoiced directly to the company.

Furthermore, the User’s travel experience is the same for both, personal and Uber for Business profiles: users can switch between them for personal and business trips.

However,  the organization will not see any information about trips made with the user’s personal profile, only the trips that users make with their Uber for Business account.

Wrapped Up

While there are various ways of making money using the Uber platform, it’s all about being innovative. I hope you now have a clear understanding of the Uber business model and you are now well adept at answering “How Uber makes Money?”. Contact Us to get an app like Uber.

FAQ’s of App Development Like Uber

The total cost of an app like Uber in the US can easily exceed $100,000 depending on the hourly rate. Cost may vary depending on the in-built features, platform, the complexity of an app, and many more.

Apps like uber will usually take 3-4 months to successfully develop an app that is ready for public release. Time may vary depending on the complexity of your app and requirements.


Jenny Winget

Jenny Winget is the content specialist at Echoinnovate IT. She is responsible for the content department of the company and has played a major role in making Echoinnovate IT the top-notch customized app development services provider and transforming it into a globally trusted web and app development company.