Frog - A Water Care Application for All Frog Products

September 26, 2020 Marketing (Demo)

Frog

Most Downloaded App

For pool and hot tub owners utilizing FROG Sanitizing Systems, the “FROG® Water Care Mobile Application” is the best option.

The FROG Water Care app will offer professional assistance with problems, locating a nearby dealer, setting alerts for testing your water or changing your FROG goods, as well as water testing to FROG’s specific chlorine or bromine levels. It is divided into 6 functions, including a dealer location, reminders, further support, and the ability to monitor water testing, diagnose a problem, review testing history, among others.

Expectations of the client

The client wanted to build an application that can deliver an immersive experience to its customers. The major expectation was to keep the app updated with real-time information that can help the customers instantly.

Secondly; the client was expecting us to deliver the application as soon as possible so that they could launch it quickly.

Challenges

The Application Needed to be Delivered With Speed and with a great UI/UX

Solution to problem diagnosed

One of the major challenges was to add an easy to test method for the customers. The client wanted to build an app that can be used by any person despite the age group. As a result; we had to do a lot of research around the problems and ways to diagnose those problems.

Instant information update

Another challenge was to make the backend as simple as possible so that clients can update the information smoothly. Client was expecting a system where they don’t have to be dependent on anyone to add or remove information from their application.

We created multiple scenarios and added solution to all the problems that anyone can face with their pools

The entire team tried to understand the whole process of the application, the problems which client is going to target and ways to showcase those problems. After that we all sat together and created multiple scenarios which any customer of our client will face. Based on all these scenarios we created a wireframe draft of screens and functionalities of the application.

We developed the most seamless frontend and backend of the application

We already knew that the frontend of the application has to be perfect and easy to use for different age groups. We also made sure that the backend is easy to update too so that our client can add any new information in the application easily.

Solutions

With in-depth reseach and our Techical Skills, we delivered a robust Application

Core Functionalities of Frog App

Water testing

Test Strip values may be entered, results can be seen, and step-by-step solutions can be found.

Diagnose a problem

Common Pool and Hot Tub problems are addressed in this feature. It provides you with Step-by-Step directions when you encounter a difficulty. You have the option to get in touch with us directly if your issue is not resolved.

Dealer Locator

Find your nearest dealer and write down their information. It is simple to contact and visit the dealer whenever you like. Get directions or make a call.

Testing History

This function allows you to view previous test results and displays your testing history to your dealer. Using this function, you may also see seasonal trends.

Reminders

You can either create your own reminders or get automatic reminders based on your testing. This function guarantees that you keep your fresh mineral water.

Additional Help

On Hot Tub and Pool School, you may find further assistance. It is also accessible if you require some video tutorials. If needed, manuals and documents are available in this function.

Results

In order to make it simple for individuals to monitor their water quality, we developed an app. Consequently, the frog – water care app is growing in popularity.

You will receive prompt, reliable advice on how to fix any water issues. You may also set reminders to help you keep your water pure and clean. It displays your progress and averts problems in the future. Users can get assistance through videos, manuals, and other sources. You can get in touch with customer service specialists for more assistance if necessary.

Our Development Process

We started the development process with a product discovery workshop. Our cross-functional team, business analysts and developers spent 4 days understanding the vision of the client. After that they decided which features are required to deliver the objective of our client via the mobile application.

In the second phase we created the design sprint of the app that helped us to understand the direction of our planning and expectation of the client. We shared the design sprint to the client and based on their suggestions we finalized the design of the application.

Once the design was ready; we started working on the frontend and backend development of the application instantly. The project manager was in constant touch with the client throughout the development process to make sure the client is updated with the progress.

The testing team was also working simultaneously with the developing team and once the application was tested completely we delivered it with the code to the client.